Billing reports

Live Hub generates one billing report each month that shows all charges and credits for the account.

To view billing reports:

  1. In the Navigation pane, select Billing.

  2. Select the Monthly billing reports tab.

  3. From the 'Select year' drop-down list, select the year.

    On a parent account, 'Select account' decides whose figures you see: Aggregated reports for everything under the parent, or one subaccount on its own.

  4. Click the report icon on a month to open its details.

  5. Click Save as CSV to download it.

Each month's report breaks down the charges for calls, numbers, and the rest, alongside any credit added.

Column What it holds
Month The month the report covers.
Credit added (USD) Credit paid in during the month, including tax charged.
Total amount (USD) What the month cost.
Status Active for the current month, whose figures can still change; Closed for a finished month, which cannot.

Viewing billing reports requires billing permissions. Users in the Billing Viewer group can view billing reports. For more information, see User groups.